PGR

DUET ICT Cell Helpdesk

Single Sign-On (SSO) Password Recovery

Instructions to request SSO / G-Suite / Office 365 password reset

Mandatory Requirement: You must attach clear photos/scans of your official Student ID Card (Front & Back) in your email for identity verification.

Sample Email Template Format

To: ictcell@duet.ac.bd
Subject: Request for SSO Account / Password Reset - [Your Student ID]

Dear ICT Cell, DUET,

I am a Postgraduate student at DUET and I am unable to access my Single Sign-On (SSO) / G-Suite / Office 365 account. Please assist me in resetting my password or recovering my account.

My Information:
- Full Name: [Enter Your Full Name]
- Student ID: [Enter Your Student ID]
- Department: [Enter Your Department Name]
- Program: [M.Sc. / M.Phil. / Ph.D.]
- Mobile Number: [Enter Your Contact Phone]
- Personal Email: [Enter Your Alternative Email]

Attachment:
[Attached clear photos/scans of my official DUET Student ID Card]

Thank you for your assistance.

Sincerely,
[Enter Your Full Name]
[Enter Your Student ID]

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